Senior Director of AI-Driven Software Engineering

JPMorganChase; Plano (TX); On-site; USD 210,000 - 320,000; Full time

Job summary

JPMorganChase is seeking a Senior Director of Software Engineering in the Consumer & Community Banking division to lead multiple technical areas and drive AI-enabled services across advisor, client, and internal workflows.

You will own the end-to-end ML lifecycle, design agentic AI architectures, and set standards for secure, scalable development while collaborating with product, risk, and compliance teams.

Qualifications

• Formal training or certification on software engineering concepts and 10+ years applied experience.
• 5+ years of experience leading technologists to manage complex technical items.

Responsibilities

• Design and implement agentic AI reference architectures, including orchestration, retrieval, memory, guardrails, and evaluation harnesses.
• Write production-quality Python code (PyTorch or TensorFlow) and review critical-path code
• Create reusable components for prompt management, evaluators, safety filters, connectors, embeddings pipelines, and memory stores
• Build and operate LLM-powered APIs and microservices integrated into advisor, client, and internal workflows
• Own the end-to-end ML lifecycle: experimentation, CI/CD, automated testing, monitoring, drift detection, versioning, and rollback
• Optimize inference for latency, throughput, caching, batching, model selection, and cost per inference
• Partner with data teams on structured and unstructured data pipelines, document ingestion, metadata, and access controls
• Set engineering standards for agentic AI systems and lead design reviews
• Influence roadmap and priorities through technical insight and delivery
• Architects and governs agentic AI-enabled engineering workflows to improve delivery speed, code quality, and operational outcomes at scale
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities

Skills

Python

PyTorch

TensorFlow

ML Ops

AAI governance

Communication

Leadership

Cloud experience

CI/CD

Risk/compliance collaboration

Tools

Vector storage

APIs / microservices

Azure

AWS

CI/CD tools

Job description

JPMorganChase is seeking a Senior Director of Software Engineering in the Consumer & Community Banking division to lead multiple technical areas and drive AI-enabled services across advisor, client, and internal workflows.

You will own the end-to-end ML lifecycle, design agentic AI architectures, and set standards for secure, scalable development while collaborating with product, risk, and compliance teams.