Senior Director, Nonprofit Client Partnerships

Epsilon; Irving (TX); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Time to recharge with PTO + holidays

Parental/new child leave and childcare

Comprehensive health coverage and 401k

Professional development and tuition

Job summary

Epsilon is seeking a Senior Professional, Client Leadership to manage a portfolio of nonprofit clients across the US and Canada, helping brokers, agencies, and fundraisers engage donors through data-driven solutions across direct mail, digital, and emerging channels.

You will be a data-savvy partner with strategic influence, responsible for revenue growth, client success, and expanding opportunities while ensuring measurable results for clients and stakeholders.

Qualifications

• Experience: 3-5 years in client-facing sales, account management, or client services, ideally in nonprofit fundraising, direct response, data, or marketing services.
• You're familiar with nonprofit fundraising, including direct mail, list rental and exchange, cooperative databases, modeling, and digital donor acquisition.
• You're comfortable interpreting campaign results, audience insights, and performance data, and turning them into clear, actionable recommendations.
• You work well with cross-functional partners such as sales, product, analytics, and delivery to get results for clients.
• You're interested in emerging technologies, including AI, machine learning, and digital activation, and how they can drive fundraising innovation.
• You have strong written, verbal, and presentation skills and a team-first attitude.
• You're able to travel as needed for client meetings and industry events.

Responsibilities

• Revenue growth: Meet and exceed sales targets across your book of business by deepening adoption of Epsilon's data and audience solutions and expanding what clients use.
• Client success: Build tailored data strategies that solve each organization's fundraising challenges, including donor acquisition, reactivation, retention, and mid-level and major donor identification.
• Partner relationships: Build strong, collaborative relationships with list brokers, agencies, and nonprofit client teams so you become their go-to data partner.
• Strategic collaboration: Work with Epsilon's analytics, product, and delivery teams so execution is seamless and client results are measurable.
• Account management: Own account planning, business reviews, forecasting, pricing, and agreements for your portfolio, keeping operations running smoothly and clients happy.
• New opportunities: Find whitespace across your accounts, shape solutions, and turn conversations into closed business.

Job description

Epsilon is seeking a Senior Professional, Client Leadership to manage a portfolio of nonprofit clients across the US and Canada, helping brokers, agencies, and fundraisers engage donors through data-driven solutions across direct mail, digital, and emerging channels.

You will be a data-savvy partner with strategic influence, responsible for revenue growth, client success, and expanding opportunities while ensuring measurable results for clients and stakeholders.