Senior Director, Member Growth & Retention Strategy

CLEAR; New York (NY); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Catered lunches

Flexible time off

Annual wellness stipend

401(k) with employer match

Job summary

A leading membership platform in New York seeks a strategic Senior Director of Member Strategy & Retention. This role involves developing and executing strategies to enhance member acquisition, engagement, and retention across the lifecycle. Ideal candidates will have over 10 years in business strategy, excellent analytical skills, and cross-functional leadership experience. The position offers a base salary ranging from $200,000 to $250,000 and robust benefits including healthcare and retirement plans.

Qualifications

• 10+ years of experience in Strategy, Growth, or Business Operations.
• Prior experience in Management Consulting, Corporate Strategy, or Strategy & Ops function.
• Proven track record of turning strategy into execution with measurable business impact.

Responsibilities

• Develop a strategy for member performance improvement.
• Lead execution of strategic initiatives from design through implementation.
• Segment and assess member cohorts using insights.

Skills

Analytical fluency

Cross-functional leadership

Problem structuring

Stakeholder management

Ambiguity navigation

Job description

A leading membership platform in New York seeks a strategic Senior Director of Member Strategy & Retention. This role involves developing and executing strategies to enhance member acquisition, engagement, and retention across the lifecycle. Ideal candidates will have over 10 years in business strategy, excellent analytical skills, and cross-functional leadership experience. The position offers a base salary ranging from $200,000 to $250,000 and robust benefits including healthcare and retirement plans.