Senior Director, Integrations & Platform Strategy

iCIMS, Inc.; United States; Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid holidays

Tuition reimbursement

Job summary

iCIMS is seeking a Senior Director of Integrations to strategize, standardize, and scale global integration delivery. You will lead a global team, establish governance, and drive repeatable, high-quality implementation patterns across Workday, SAP SuccessFactors, Oracle, ADP, UKG, and other HR tech partners.

The role emphasizes partnering with Product Management and Engineering to mature the integration platform, improve supportability, and enable scalable growth.

Qualifications

• 12+ years leading enterprise software integration or professional services.
• Proven experience leading managers and global technical teams.
• Experience standardizing highly customized delivery environments.
• Experience improving supportability, operational stability, and customer support outcomes.
• Strong partnership experience with Product Management and Engineering.
• Experience influencing platform roadmaps and technical architecture decisions.
• Proven track record transforming service delivery models while improving quality and profitability.
• Strong executive communication and stakeholder management skills.
• Knowledge of HCM industry and related technology is highly desired.

Responsibilities

• Define and execute the multi-year vision and roadmap for the integration organization.
• Establish a scalable operating model balancing customer flexibility with standardization and efficiency.
• Transform delivery to reusable frameworks and standardized implementation patterns.
• Develop governance models, metrics, and executive reporting for accountability.
• Lead improvements in integration platform maturity, reliability, and customer outcomes.
• Own delivery performance for all integration engagements and drive profitability.
• Build strong partnerships with Product Management and Engineering to improve platform maturity.
• Expand India's role as a strategic delivery center with standardized methodologies.
• Drive follow-the-sun delivery and broaden global delivery capacity.

Skills

Leadership

Executive communication

Stakeholder management

Product/Engineering partnership

Roadmap influence

Delivery transformation

Operational excellence

Team leadership

Strategic planning

Job description

iCIMS is seeking a Senior Director of Integrations to strategize, standardize, and scale global integration delivery. You will lead a global team, establish governance, and drive repeatable, high-quality implementation patterns across Workday, SAP SuccessFactors, Oracle, ADP, UKG, and other HR tech partners.

The role emphasizes partnering with Product Management and Engineering to mature the integration platform, improve supportability, and enable scalable growth.