Senior Director, Global Tech Operations & Security

RiverSource Life Insurance Company; Minneapolis (MN); Hybrid; USD 115,000 - 157,000; Full time

Job summary

RiverSource Life Insurance Company is seeking a Senior Manager for Technology Operations to provide operational leadership for Mainframe Database Technology Operations and related security and network domains. The role oversees a global team, drives incident response, governance, and continuous improvement across technology and processes.

You will collaborate with senior leadership, manage cross-functional stakeholders, and guide modernization efforts while ensuring strong security postures and

Qualifications

• Bachelor’s degree in computer science or related field or equivalent work experience.
• 7–10+ years of relevant network security experience.
• 4+ years of experience supervising a team of technical employees or vendor resources.
• Strong analytical and customer service abilities.
• Experience with large-scale projects and escalation points in global financial/enterprise environments.

Responsibilities

• Develop technical roadmaps, policies, standards, and blueprints for network environments.
• Lead security incident handling, escalations, and after-hours on-call management.
• Provide governance and drive continuous improvement in technology and processes.
• Mentor and coach security staff; manage training and performance appraisals.
• Collaborate with external vendors and internal IT disciplines to align architecture with business goals.

Skills

Leadership

Network security

Stakeholder management

Analytical abilities

Communication skills

Team supervision

Education

Bachelor's degree in computer science or related field

Tools

Palo Alto

Cisco

Tufin

F5 BIG-IP

Infoblox

Wireshark

NetFlow

AWS

Azure

Cloudflare

Automation scripting

NAC

Job description

RiverSource Life Insurance Company is seeking a Senior Manager for Technology Operations to provide operational leadership for Mainframe Database Technology Operations and related security and network domains. The role oversees a global team, drives incident response, governance, and continuous improvement across technology and processes.

You will collaborate with senior leadership, manage cross-functional stakeholders, and guide modernization efforts while ensuring strong security postures and