Senior Director, Global Field Enablement

PagerDuty, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Retirement or pension plan

Generous paid vacation time

Paid holidays and sick leave

Holidays and wellness programs

Job summary

PagerDuty, Inc. is seeking a Sr. Director, Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships.

You will build scalable programs to equip customer-facing teams as the company expands its SaaS product portfolio. The role requires strategic leadership, customer insights, and a focus on driving sales excellence with measurable KPIs. You will own onboarding, ongoing training, and enablement tooling across regions, partnering with marketing, product,

Qualifications

• 10+ years in sales enablement or related roles
• 5+ years of management leading enablement teams
• Proven track record in building strategic enablement programs
• Experience with Highspot or Seismic content platforms
• 3+ years in high-growth SaaS startups

Responsibilities

• Develop, execute, optimize, and assess enablement programs with leadership
• Gather insights from customers, competitors, and market to position value
• Create learning programs and events aligned with sales strategy
• Build enablement platform with scalable, measurable content
• Collaborate with marketing to develop effective sales messaging and collateral
• Design end-to-end onboarding programs with HR for new hires

Skills

Sales Enablement

Leadership

Learning & Development

Strategic Planning

Cross-functional Collaboration

Program Management

Content Creation

Training & Onboarding

Customer-focus

Education

Bachelor's degree in business, marketing, or related field

MBA

Tools

Highspot

Seismic

Salesforce

MindTickle

Clari

Salesloft

CRM Analytics

Job description

PagerDuty, Inc. is seeking a Sr. Director, Field Enablement to lead a global enablement team supporting sales, customer success, and partnerships.

You will build scalable programs to equip customer-facing teams as the company expands its SaaS product portfolio. The role requires strategic leadership, customer insights, and a focus on driving sales excellence with measurable KPIs. You will own onboarding, ongoing training, and enablement tooling across regions, partnering with marketing, product,