Senior Director, Field Ops — AI-Driven GTM Leader Remote

Abnormal AI; United States; Remote; USD 230,000 - 330,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Comprehensive benefits

Job summary

Abnormal AI is seeking a Senior Director, Field Operations remote in the USA to lead a team of Field Operations leaders across Mid-Market, Enterprise, Strategic, and Channel segments. You will shape the operating model, align with Sales, Marketing, CS, and Finance, and drive forecast accuracy with AI-enabled tools.

You will partner with CRO and GTM leaders on planning, targets, capacity, and quotas, while building scalable processes and dashboards to guide executive decisions and future growth

Qualifications

• 12+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment.
• 6+ years of experience leading and scaling operations, analytics, or GTM teams, including experience managing managers and developing other leaders.
• Strong analytical and problem-solving skills with experience translating data into actionable insights for executive audiences.
• Proven experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process.

Responsibilities

• Lead leaders, coach and develop Field Operations managers and directors and build a bench of future leaders.
• Own the operating model across segments, regions, and channel with scalable, repeatable frameworks.
• Turn strategy into field execution by partnering on planning and translating it into execution.
• Make the forecast trusted by leaders by ensuring accuracy and consistency through analytics and AI-enabled forecasting.
• Own the field operating rhythm with cadence for pipeline and forecast reviews and dashboards.
• Raise the bar on process and execution across the full funnel and multiple motions.
• Lead strategic planning and resource allocation including territory design and capacity planning.
• Make our systems work for the field by aligning GTM tools with field needs.
• Put AI to work by launching AI-driven solutions that improve pipeline precision.
• Co-lead cross-functional initiatives across Sales, Marketing, CS, Channel, and Finance.
• Be a strategic partner to executive leadership with data-backed recommendations.

Skills

Revenue Operations

Sales Operations

GTM analytics

Tools

Salesforce

Forecasting tools

Job description

Abnormal AI is seeking a Senior Director, Field Operations remote in the USA to lead a team of Field Operations leaders across Mid-Market, Enterprise, Strategic, and Channel segments. You will shape the operating model, align with Sales, Marketing, CS, and Finance, and drive forecast accuracy with AI-enabled tools.

You will partner with CRO and GTM leaders on planning, targets, capacity, and quotas, while building scalable processes and dashboards to guide executive decisions and future growth