Senior Director, Delivery, Site & Service

nVent; Eastanollee (GA); On-site; USD 146,300 - 271,700; Full time

Job summary

nVent seeks a Delivery, Site & Service Associate Director to lead multi-disciplinary field, logistics and service teams, coordinating with Project Management, Operations, Engineering and Sales from pre-site readiness through commissioning, warranty, and lifecycle service.

This role builds a centralized Delivery Site & Service organization for the Engineered Buildings line, driving safe, on-time execution, strong customer relationships, and continuous improvement in delivery performance and

Qualifications

• Academic background in Engineering, Business Administration, or Logistics.
• 12+ years of experience in logistics, project management, or construction management.
• Strong leadership including 5+ years of managing teams.
• Exceptional communication skills, both written and verbal, including customer engagement.
• Knowledge of ERP and Microsoft product suite.
• Demonstrated budget management, coordination, and customer service.
• Ability to travel up to 25% domestically.

Responsibilities

• Lead site and service teams; set objectives and performance expectations across Engineered Buildings platform.
• Ensure jobsite services are completed on-time, within budget, with flawless quality.
• Manage customer relationships and address issues promptly.
• Establish intake, prioritization, and dispatch processes with high-quality repairs.
• Maintain safety and training adherence for subcontractors and field crews on site.
• Collaborate with carriers to arrange transportation of our buildings.
• Coordinate with subcontractors, field service crews, and crane operators for installation.
• Arrange labor deployment for warranty and billable work.
• Collaborate with Supply Chain on DS&S matters and plan travel/accommodations.

Skills

Leadership

Communication

Budget management

Customer service

Project coordination

Travel readiness

Education

Engineering / Business Administration / Logistics degree

Tools

ERP software

Microsoft Office

Job description

nVent seeks a Delivery, Site & Service Associate Director to lead multi-disciplinary field, logistics and service teams, coordinating with Project Management, Operations, Engineering and Sales from pre-site readiness through commissioning, warranty, and lifecycle service.

This role builds a centralized Delivery Site & Service organization for the Engineered Buildings line, driving safe, on-time execution, strong customer relationships, and continuous improvement in delivery performance and