Director, Project Delivery & Customer Success

nVenia, A Duravant Company; Chicago (IL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) plan with company match

Educational Assistance reimbursement

Accrued Paid Time Off (PTO)

10 paid holidays annually

Job summary

nVenia, a Duravant company, seeks a Director of Project Delivery to lead the customer and project journey from order release through installation, commissioning, and acceptance. The role partners across Sales, Engineering, Operations, Supply Chain, Field Service, and other customer-facing functions to align expectations with execution and commercial objectives.

You will drive predictable project outcomes, improve margins, mentor project managers, and ensure seamless FAT-to-SAT handoffs while

Qualifications

• Bachelor’s degree in Engineering, Operations Mgmt, or Business Admin; MBA preferred.
• 10+ years of progressive leadership experience in manufacturing, capital equipment, project delivery, or related environment.
• Demonstrated success leading cross-functional teams and driving business performance through others.
• Experience balancing project execution, customer relationships, and project financial performance.
• Strong communication, judgment, and relationship-building skills with the ability to influence across functions and levels.

Responsibilities

• Lead the customer and project journey from order release through installation, commissioning, and customer acceptance.
• Develop Project Managers as business leaders accountable for customer outcomes, risk, scope, execution, and project economics.
• Establish visibility to milestones, commitments, risks, and actions; facilitate cross-functional decisions and escalation.
• Drive project predictability and clear accountability across organizational handoffs.
• Own operating actions to protect and improve project margin in partnership with Operations, Engineering, and Finance.

Skills

Project management

Leadership

Cross-functional collaboration

Communication

Financial acumen

Education

Bachelor’s degree (Engineering / Ops / Business)

MBA or advanced degree preferred

Job description

nVenia, a Duravant company, seeks a Director of Project Delivery to lead the customer and project journey from order release through installation, commissioning, and acceptance. The role partners across Sales, Engineering, Operations, Supply Chain, Field Service, and other customer-facing functions to align expectations with execution and commercial objectives.

You will drive predictable project outcomes, improve margins, mentor project managers, and ensure seamless FAT-to-SAT handoffs while