Senior Director, Customer Partnerships — Strategic Growth

Parts Town; Illinois; On-site; USD 132,000 - 197,000; Full time

Benefits offered by this job

Hybrid work schedule

Annual bonus

Parts Town Pride

Team appreciation events

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay

Health & 401k

Job summary

Parts Town is seeking a Senior Director, Customer Partnerships to lead a portfolio of national strategic partnerships and deepen relationships with customer executives. You will develop and execute plans that maximize profitable growth and value for both customers and Parts Town, while maintaining accountability for commitments and results.

This role requires strong executive presence, strategic thinking, and the ability to influence cross-functionally across sales, marketing, and operations.

Qualifications

• 10+ years in fast-paced, high-growth sales or customer partnerships.
• Proven track record leading large national partnerships.
• Ability to earn trust with senior executives through clear communication and follow-through.

Responsibilities

• Lead a portfolio of national strategic partnerships with accountability for relationship health and growth.
• Build deep, trusted relationships with customer executives and key stakeholders.
• Develop and execute strategic partnership plans to expand value and growth.
• Deliver annual sales, margin, and overall contribution objectives while caring for customers.

Skills

Strategic thinking

Executive presence

Relationship building

Communication skills

Cross-functional influence

Job description

Parts Town is seeking a Senior Director, Customer Partnerships to lead a portfolio of national strategic partnerships and deepen relationships with customer executives. You will develop and execute plans that maximize profitable growth and value for both customers and Parts Town, while maintaining accountability for commitments and results.

This role requires strong executive presence, strategic thinking, and the ability to influence cross-functionally across sales, marketing, and operations.