Senior Director, Complex Mass Tort Claims

CNA Insurance; Los Angeles (CA); On-site; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in Los Angeles seeks a senior claims professional to manage the most complex, high-exposure commercial claims on a national basis. This individual contributor role requires advanced negotiation, litigation management, and coverage analysis.

You will mentor peers, present to senior leadership, and ensure regulatory compliance while delivering exceptional customer service. A JD or advanced degree is preferred, with at least 10 years of relevant experience and an adjuster license

Qualifications

• Bachelor's degree required; Master's preferred or JD preferred.
• Typically, a minimum of 10 years related work experience in claims or legal roles.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire.
• Latent injury and/or high severity general liability claims experience strongly preferred.

Responsibilities

• Assess coverage obligations and prepare written determinations.
• Manage the most complex commercial claims with multi-year exposure.
• Lead negotiations, coordinate with counsel, and manage complex litigation.
• Set and manage reserves, and drive settlements within authority.
• Present high exposure matters to senior leadership and counsel.
• Mentor and train less experienced claim professionals.

Skills

Commercial insurance knowledge

Negotiation experience

Analytical thinking

Communication skills

Time management

Microsoft Office

Education

Bachelor's degree

Master's degree preferred

JD preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance in Los Angeles seeks a senior claims professional to manage the most complex, high-exposure commercial claims on a national basis. This individual contributor role requires advanced negotiation, litigation management, and coverage analysis.

You will mentor peers, present to senior leadership, and ensure regulatory compliance while delivering exceptional customer service. A JD or advanced degree is preferred, with at least 10 years of relevant experience and an adjuster license