Senior Claims Consultant: Complex Loss & Litigation

CNA Insurance; Melville (NY); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance seeks an experienced claims professional to lead highly complex investigations and to decide on settlement or litigation strategies. You will manage costs, coordinate with counsel, and present analyses to leadership while maintaining regulatory compliance.

The role requires strong negotiation, communication, and analytical skills, with extensive experience in complex claims and a track record of effective, cost-conscious resolutions.

Qualifications

• Bachelor's degree or equivalent experience.
• Typically a minimum eight years claims experience.
• Professional designation preferred.

Responsibilities

• Performs a combination of duties in accordance with departmental guidelines.
• Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages.
• Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly.
• Effectively manages loss costs and claim expenses.
• Negotiates highly complex settlement packages and authorizes payment within scope of authority.
• Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
• Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.

Skills

Analytical skills

Communication skills

Negotiation skills

Presentation skills

Project management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

CNA Insurance seeks an experienced claims professional to lead highly complex investigations and to decide on settlement or litigation strategies. You will manage costs, coordinate with counsel, and present analyses to leadership while maintaining regulatory compliance.

The role requires strong negotiation, communication, and analytical skills, with extensive experience in complex claims and a track record of effective, cost-conscious resolutions.