Senior Director, Commercial Tech & Global Medical Solutions

Travere Therapeutics; Columbus (OH); On-site; USD 219,000 - 285,000; Full time

Benefits offered by this job

Premium health benefits

Well-being programs

Retirement plans with employer match

Job summary

Travere Therapeutics, a biopharmaceutical company focused on rare diseases, is seeking a Senior Director, Enterprise Technology & Solutions - Commercial and Global Medical Affairs in San Diego (onsite with some travel).

You will lead a player-coach team responsible for shaping business strategy, defining a future-state digital ecosystem, and delivering capabilities that support launches, growth, and scientific exchange, while partnering with Global Medical Affairs and Commercial leaders.

Qualifications

• Bachelor's degree in information systems, computer science, business, life sciences, or a related discipline; an advanced degree is preferred.
• 12+ years of progressive business technology or IT experience, including 8+ years in biotech, pharmaceutical, or life sciences and 5+ years supporting Commercial and Global Medical Affairs; demonstrated success building or scaling product capabilities for at least one commercial launch.
• The ideal candidate will embody Travere's core values: Courage, Community Spirit, Patient Focus and Teamwork.

Responsibilities

• Build and strengthen strategic relationships with Commercial and Global Medical Affairs leaders, acting as a trusted advisor who translates business, launch, and scientific priorities into product strategies, capability investments, and measurable outcomes.
• Define the future-state digital ecosystem and lead product vision, roadmaps, investment priorities, business cases, and tradeoff decisions. Balance near-term launch and growth needs with long-term platform, data, integration, and lifecycle strategy.
• Partner with the Senior Director, Digital Innovation & Strategy to provide an integrated business and technology partnership for Commercial and Global Medical Affairs. Translate customer engagement, omnichannel, and innovation priorities into aligned product, architecture, data, content, channel, delivery, adoption, and lifecycle roadmaps with clear decision rights and shared measures of success.
• Lead functional demand and portfolio governance, resolving competing priorities through transparent assessment of value, risk, capacity, dependencies, and delivery tradeoffs. Partner with the Executive Director responsible for ETS Operations and Portfolio Management on enterprise portfolio processes, standards, investment tracking, executive reporting, and escalation.
• Serve as a player-coach who develops a lean, product-oriented team and works hands‑on across discovery, business process design, architecture, requirements, vendor selection, configuration, integration, testing, deployment, training, adoption, and complex problem resolution.
• Own the delivery, operations, and continuous improvement of Commercial and Global Medical Affairs product capabilities and platforms, including Veeva and Salesforce CRM, PromoMats, MedComms, master and consent data, field and omnichannel enablement, market access, patient services, medical information, KOL engagement, analytics, and integrations. Reduce functional silos, simplify the technology footprint, and establish metrics for value, adoption, data quality, reliability, and risk.

Skills

Courage

Community Spirit

Patient Focus

Teamwork

Education

Bachelor's degree in information systems, computer science, business, life sciences, or a related discipline

Tools

CRM

Job description

Travere Therapeutics, a biopharmaceutical company focused on rare diseases, is seeking a Senior Director, Enterprise Technology & Solutions - Commercial and Global Medical Affairs in San Diego (onsite with some travel).

You will lead a player-coach team responsible for shaping business strategy, defining a future-state digital ecosystem, and delivering capabilities that support launches, growth, and scientific exchange, while partnering with Global Medical Affairs and Commercial leaders.