Senior Digital Media Account Lead - Client Success

Epsilon; New York (NY); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Flexible time off

Parental leave

Childcare assistance

Health coverage

401(k)

Tuition assistance

Commuter benefits

Professional development

Employee recognition

Charitable donation matching

Health coaching

Job summary

Epsilon, a global leader in data and identity, is seeking a Senior Account Manager to drive client success in our digital media team. You will guide strategic campaigns, oversee cross-functional delivery, and grow client relationships by delivering data-driven media solutions.

With 7+ years in account management and a track record in media planning and campaign execution, you will collaborate with sales and client teams to optimize performance, revenue, and market share across campaigns.

Qualifications

• Bachelor’s degree from a four-year college or university preferred.
• 7+ years of experience in Account Management, preferably in digital marketing or within an interactive agency.
• Proven experience in media planning, strategy development, and campaign execution.
• Outstanding client service competence with strong presentation, communication, and writing skills.
• Strong proficiency in Excel, Word, and PowerPoint.
• Excellent multitasking abilities with experience managing multiple projects.
• A track record of working across teams and departments to achieve goals.

Responsibilities

• Client Strategy & Relationship Management: Work within the digital media team to apply client objectives and develop campaign recommendations.
• Reporting & Analytics: Monitor program performance against KPIs and present campaigns to clients.
• Execution, Process, & Project Management: Lead campaign launches and coordinate with cross‑functional teams.
• Operational Efficiency: Drive standardization and automation to improve efficiency.
• Management & Leadership: Manage Account Management Specialist and define a clear career path.

Skills

Account Management

Media Planning

Campaign Execution

Education

Bachelor’s degree

Tools

Excel

Word

PowerPoint

Job description

Epsilon, a global leader in data and identity, is seeking a Senior Account Manager to drive client success in our digital media team. You will guide strategic campaigns, oversee cross-functional delivery, and grow client relationships by delivering data-driven media solutions.

With 7+ years in account management and a track record in media planning and campaign execution, you will collaborate with sales and client teams to optimize performance, revenue, and market share across campaigns.