Senior DevOps Engineer — Cloud, CI/CD & Observability

Mark43; Columbus (OH); Remote; USD 115.000 - 180.000; Vollzeit

Zusammenfassung

Mark43 is seeking a DevOps Engineer to build, scale, and maintain the infrastructure powering our mission-critical public safety platform. You will focus on reliability, automation, observability, and enabling engineering teams to ship software efficiently.

You will work with AWS, Terraform, Kubernetes, Helm, ArgoCD, and Grafana to improve platforms, drive operational excellence, and support a scalable, secure, highly available environment for first responders.

Qualifikationen

• 5+ years of professional experience in a DevOps, Platform Engineering, Site Reliability Engineering, or related infrastructure-focused role.
• Strong hands-on experience with AWS and/or Azure cloud infrastructure.
• Experience designing, building, and maintaining automated CI/CD pipelines for application builds, testing, and deployments.
• Experience implementing and maintaining monitoring, logging, observability, and alerting solutions.
• Familiarity with GitOps practices and deployment automation tools such as ArgoCD.
• Experience with scripting or programming to automate infrastructure operations, improve developer workflows, and build internal tooling.
• Strong understanding of cloud infrastructure reliability, scalability, security, and compliance best practices.
• Ability to troubleshoot complex infrastructure issues and proactively identify opportunities to improve system performance and reliability.
• Strong communication and collaboration skills, with the ability to work independently, take ownership of technical projects, and partner effectively with engineering teams.

Aufgaben

• Manage and optimize our AWS cloud infrastructure to ensure scalability, reliability, security, and high availability.
• Develop, improve, and maintain CI/CD pipelines to streamline application builds, testing, and deployments.
• Improve platform observability by implementing and optimizing monitoring, logging, alerting, and troubleshooting capabilities.
• Build internal tools and automation that improve developer productivity, reduce manual processes, and enable engineering teams to deploy software more efficiently.
• Partner with engineering teams to establish DevOps best practices, improve deployment workflows, and strengthen platform reliability.
• Identify and resolve infrastructure performance bottlenecks, operational inefficiencies, and potential points of failure.
• Participate in a shared 24/7 on-call rotation to support production infrastructure and troubleshoot critical incidents.
• Own and drive infrastructure projects that contribute to the long-term scalability, stability, and health of the Mark43 platform.
• Building mission-critical and socially responsible software to enable first responders to better serve their communities.
• Contributing to the advancement of public safety software across Local, State, Federal, and DoD agencies.
• Constant collaboration within the Platform Division and with other teams, including Product, Engineering, Security, and Technical Services.

Kenntnisse

AWS

Azure

CI/CD Pipelines

Observability

ArgoCD

Automation scripting

Security & Compliance

On-call support

Tools

Terraform

Kubernetes

Helm

Grafana

Prometheus

Git

Jobbeschreibung

Mark43 is seeking a DevOps Engineer to build, scale, and maintain the infrastructure powering our mission-critical public safety platform. You will focus on reliability, automation, observability, and enabling engineering teams to ship software efficiently.

You will work with AWS, Terraform, Kubernetes, Helm, ArgoCD, and Grafana to improve platforms, drive operational excellence, and support a scalable, secure, highly available environment for first responders.