Senior Desktop Support Lead - IT Infrastructure & Imaging

360 IT Professionals; Wilmington (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading software development firm is seeking a Lead Desktop Support professional in Wilmington, NC. The ideal candidate will have at least 7 years of experience and skills in hardware support, software installation, networking, and data migration. Responsibilities include providing desktop support, installing and configuring systems, and documenting processes. This role is critical to ensuring smooth operations for clients and requires expertise in technical support.

Qualifications

• At least 7 years of relevant experience in desktop support.
• Skilled in various computer hardware, software, and peripherals.

Responsibilities

• Provide desktop support for clients in Wilmington NC.
• Install and configure hardware and software for users.
• Document technical support processes and procedures.

Skills

Computer hardware skills

Software installation

Networking protocols

Printer installation

Data migration

Technical documentation

Job description

A leading software development firm is seeking a Lead Desktop Support professional in Wilmington, NC. The ideal candidate will have at least 7 years of experience and skills in hardware support, software installation, networking, and data migration. Responsibilities include providing desktop support, installing and configuring systems, and documenting processes. This role is critical to ensuring smooth operations for clients and requires expertise in technical support.