Desktop Support Specialist — End-User IT & Systems

London Approach; Wilmington (DE); On-site; USD 60,000; Full time

Job summary

A technology support company is seeking a Desktop Technical Support Specialist in Wilmington, Delaware. The role involves providing technical support for desktops and laptops, managing hardware and software issues, and supporting Microsoft 365 applications. The ideal candidate will have 2-5 years of IT support experience, strong knowledge of Windows and networking, and excellent communication skills. This full-time position offers a base salary of $60,000 plus benefits.

Qualifications

• 2–5 years of experience in Desktop Support, IT Support, or Help Desk roles.
• Strong working knowledge of Windows 10/11 and Microsoft 365.
• Hands-on experience supporting end users in an onsite environment.

Responsibilities

• Provide in-person and remote technical support for Windows-based desktops and laptops.
• Troubleshoot hardware, software, and peripheral issues.
• Support Microsoft 365 applications including Outlook and Teams.

Skills

Windows 10/11

Microsoft 365 / Office 365

Active Directory

Basic networking concepts

Excellent communication

Customer service skills

Job description

A technology support company is seeking a Desktop Technical Support Specialist in Wilmington, Delaware. The role involves providing technical support for desktops and laptops, managing hardware and software issues, and supporting Microsoft 365 applications. The ideal candidate will have 2-5 years of IT support experience, strong knowledge of Windows and networking, and excellent communication skills. This full-time position offers a base salary of $60,000 plus benefits.