Lead Desktop Support Engineer

US IT Solutions Inc; Wilmington (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

A technical support company is seeking a Lead Desktop Support in Wilmington, NC. The role requires expertise in various computer hardware and software, along with the ability to install new systems and configure peripherals. Successful candidates will have skills in data migration and technical documentation, ensuring robust support for customers' IT needs. This position offers a full-time opportunity to work within a collaborative environment.

Qualifications

• Skilled in handling various computer hardware, software, and peripherals.
• Experienced in installing and imaging new computers.
• Proficient in installing and configuring printers and peripherals.

Responsibilities

• Provide desktop support and maintain hardware and software.
• Install and configure new computers and peripherals.
• Migrate data and user profiles for clients.

Skills

Computer hardware and software skills

Networking protocols knowledge

Data migration skills

Technical documentation skills

Job description

A technical support company is seeking a Lead Desktop Support in Wilmington, NC. The role requires expertise in various computer hardware and software, along with the ability to install new systems and configure peripherals. Successful candidates will have skills in data migration and technical documentation, ensuring robust support for customers' IT needs. This position offers a full-time opportunity to work within a collaborative environment.