Senior Desktop Support Engineer (On‑Site & VIP)

Raas Infotek; Columbus (NE); On-site; USD 50,000 - 70,000; Part time

Job summary

A technology services company in Nebraska seeks a Desktop Support technician to assist customers with technical issues related to desktop computers and applications. The ideal candidate has 7-10 years of experience and strong skills in troubleshooting Microsoft Operating Systems. This contract role requires effective communication and a customer-oriented approach. Competitive compensation with contract terms.

Qualifications

• 7-10 years of experience in desktop support or related field required.
• Knowledge of mobile OS such as iOS and Android.
• Must pass a background security check.

Responsibilities

• Provide technical support for desktop computers and applications.
• Troubleshoot and resolve end user technical issues.
• Assist with asset inventory and procurement activities.

Skills

Strong Microsoft Operating System installation and troubleshooting skills

Break-fix skills for desktops, workstations, notebooks, and printers

Excellent customer support skills

Strong written and verbal communication skills

Detail oriented

Self-motivated

Education

High school diploma or higher

CompTIA A+ or Microsoft Certified Desktop Support Technician

Tools

ITSM tools like ServiceNow

Job description

A technology services company in Nebraska seeks a Desktop Support technician to assist customers with technical issues related to desktop computers and applications. The ideal candidate has 7-10 years of experience and strong skills in troubleshooting Microsoft Operating Systems. This contract role requires effective communication and a customer-oriented approach. Competitive compensation with contract terms.