VIP On-Site IT Support Specialist

Chase IT Global; Davenport (IA); On-site; USD 55,000 - 75,000; Part time

Job summary

A tech services provider is seeking a Desktop Support Engineer in Davenport, IA to deliver comprehensive on-site IT support for end-users. Responsibilities include troubleshooting hardware and software issues, executing installations, and ensuring compliance with IT standards. The ideal candidate will have at least 3 years of experience in desktop support, strong customer service skills, and proficiency in Windows OS. This role is a contract position, suited for someone with a bachelor's degree in IT or relevant experience.

Qualifications

• 3+ years of experience in desktop support or IT services.
• Familiarity with IT service management tools.
• Multilingual capabilities preferred.

Responsibilities

• Provide on-site technical support to end-users.
• Execute installations and configurations for IT equipment.
• Troubleshoot hardware and software incidents.

Skills

Customer service skills

Problem-solving skills

Communication skills

Windows OS proficiency

Basic networking knowledge

Education

Bachelor's degree in IT or related field

Tools

ServiceNow

Microsoft 365

Active Directory

SCCM

Job description

A tech services provider is seeking a Desktop Support Engineer in Davenport, IA to deliver comprehensive on-site IT support for end-users. Responsibilities include troubleshooting hardware and software issues, executing installations, and ensuring compliance with IT standards. The ideal candidate will have at least 3 years of experience in desktop support, strong customer service skills, and proficiency in Windows OS. This role is a contract position, suited for someone with a bachelor's degree in IT or relevant experience.