Senior Desktop Engineer - Global End-User & VDI Support

Selby Jennings; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

A leading hedge fund is seeking a Senior Desktop Engineer in Chicago, IL. This role involves providing global end-user support and enhancing desktop infrastructure. The ideal candidate will have 5-10 years of experience in the financial industry, possess strong troubleshooting skills, and demonstrate exceptional problem-solving and communication abilities. This position requires managing technologies related to Office 365, Windows, and virtual desktops, aiming for operational excellence in a fast-paced environment.

Qualifications

• 5-10 years of end-user support experience within the financial industry.
• Outstanding customer service skills with strong written and verbal communication.
• Expertise supporting remote users, mobile devices, and modern desktop infrastructure.

Responsibilities

• Provide global end-user, desktop, and executive support across on-site and remote teams.
• Support Office 365 applications, Windows 10/11, and key desktop infrastructure.
• Manage Active Directory, Exchange Online, and VDI/virtual desktop platforms.

Skills

Problem-solving ability

Communication skills

Attention to detail

Multitasking in a high-pressure environment

Tools

Active Directory

Exchange Online

PowerShell

Job description

A leading hedge fund is seeking a Senior Desktop Engineer in Chicago, IL. This role involves providing global end-user support and enhancing desktop infrastructure. The ideal candidate will have 5-10 years of experience in the financial industry, possess strong troubleshooting skills, and demonstrate exceptional problem-solving and communication abilities. This position requires managing technologies related to Office 365, Windows, and virtual desktops, aiming for operational excellence in a fast-paced environment.