Senior Endpoint Engineer: VDI, Citrix & EUC Expert

Halo Group; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology services provider in Chicago is seeking a local end point engineer to manage ticket queues related to VDI incidents and support desktop engineering. Responsibilities include conducting daily health checks, critical incident responses, and testing new technologies for stability. Ideal candidates will have strong skills in Citrix VDI, SCCM, and asset management. The role offers an opportunity to work in a dynamic environment, focusing on operational excellence and technology integration.

Qualifications

• Assist in the management of ticket queues including VDI incidents and requests.
• Responsible for daily health checks and system maintenance.
• Perform regular patching and asset management.

Responsibilities

• Manage 5 ticket queues related to VDI incidents and desktop engineering.
• Conduct critical incident response and daily reporting.
• Test and integrate new technologies for operational stability.

Skills

Critical Incident response

Daily Reporting

System monitoring

Asset Management

Documentation/Knowledge management

Tools

Citrix VDI XenDesktop

SCCM

AppV

SCOM

Windows Server

Job description

A technology services provider in Chicago is seeking a local end point engineer to manage ticket queues related to VDI incidents and support desktop engineering. Responsibilities include conducting daily health checks, critical incident responses, and testing new technologies for stability. Ideal candidates will have strong skills in Citrix VDI, SCCM, and asset management. The role offers an opportunity to work in a dynamic environment, focusing on operational excellence and technology integration.