Senior Department Operations & FERPA Specialist

FORDHAM University; New York (NY); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Tuition remission

Job summary

Fordham University in New York seeks an administrative professional to support department's academic and financial activities. You will handle confidential data across Banner, Jaggaer, and Concur, enter and review information, and assist with travel and peak-period coverage.

Responsibilities include onboarding, student processes, and coordinating events across campuses. Strong discretion, MS Office/Google Suite skills, and a customer-service mindset are essential.

Qualifications

• High School diploma or equivalent.
• Minimum of two years of clerical/office experience.
• Ability to handle sensitive financial and student information with discretion.
• Proficiency in MS Office and Google Suite; MS Publisher and PowerPoint are plus.
• Detail-oriented with strong organizational and multitasking skills.
• Ability to interact with students, faculty, and senior administrators calmly and professionally.

Responsibilities

• Maintain confidentiality and handle sensitive records (FERPA compliant).
• Onboard new students and manage continuing student processes (registrations, class lists, room assignments, syllabi).
• Prepare and distribute communications to prospective/admitted students and partners.
• Provide clerical and operational support for the College at Sixty program and across campuses.
• Process vendor transactions via Banner/Jaggaer/Concur with compliance and documentation.
• Coordinate events (Orientations, Dean’s List, ceremonies, graduation) and manage name cards and awards.
• Oversee centralized administrative functions across multiple campuses.

Skills

Discretion

MS Office

Google Suite

MS Publisher

PowerPoint

Communication

Multitasking

Professional demeanor

Education

High School diploma

Bachelor’s degree

Tools

Banner

Jaggaer Contract Management

Concur

Job description

Fordham University in New York seeks an administrative professional to support department's academic and financial activities. You will handle confidential data across Banner, Jaggaer, and Concur, enter and review information, and assist with travel and peak-period coverage.

Responsibilities include onboarding, student processes, and coordinating events across campuses. Strong discretion, MS Office/Google Suite skills, and a customer-service mindset are essential.