Financial Aid Representative and Counselor

FORDHAM University

New York (NY)

On-site

USD 55,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Tuition remission

Health insurance

Flexible spending accounts

Job summary

Fordham University invites applicants for the position of Financial Aid Representative and Counselor who will advise families on paying for education and explore all aid options. The role includes formulating payment plans, monitoring progress, and supporting financial aid administration across campuses.

The candidate will engage with students and parents, deliver high-quality customer service, and may require evening/weekend hours and travel to other Fordham campuses.

Qualifications

Bachelor’s Degree.
1–2 years student financial services or related experience.
Proven administrative skills, including delivery of high-quality customer service.
Effective presentation and communication skills.
Knowledge of Microsoft Word and Excel.

Responsibilities

Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.
Takes responsibility for the marketing and formulation of individual payment plans, i.e., monthly payment plans and alternative loan options.
Works with enrolled students to monitor progress through the payment process.
Serves in all areas of financial services and financial aid administration, including counseling of students and parents, processing of applications, packaging, and financing options.

Skills

Customer service

Communication

Presentation skills

Microsoft Word

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Job description

Financial Aid Representative and Counselor

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position

Title of Position Financial Aid Representative and Counselor

Reporting to the Campus Director for Student Financial Services, the Financial Services Representative/Counselor counsels students and families regarding all aspects of financial aid and payment options through various means of communication such as in-person, by telephone, by email, etc. Provides administrative effectiveness and financial aid services, through an emphasis on individual attention to students and high-quality customer service. This position will require some evening and weekend hours, as well as travel to other Fordham University campuses.

Essential Functions

Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.

Takes responsibility for the marketing and formulation of individual payment plans, i.e., monthly payment plans and alternative loan options.

Works with enrolled students to monitor progress through the payment process.

Serves in all areas of financial services and financial aid administration, including but not limited to the counseling of students and parents, processing of applications, packaging, and facilitating the use of financing options.

Administers specified financial services procedures and programs and supports compliance with procedures for all programs.

Interacts with other University offices on matters related to student financial assistance.

Essential Functions Note

This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary.

Management Responsibilities

Management Responsibilities Not responsible for supervision or oversight of others.

Additional Functions

Assists with development of computer programs and reports to support functions, as well as implementing and testing of updated software.

Performs Financial Aid, Financing, and Admission presentations

Participates in professional development workshops.

Required Qualifications: Education and Experience

Bachelor’s Degree.

1-2 years student financial services or related experience.

Required Qualifications: Knowledge and Skills

Proven administrative skills, including delivery of high-quality customer service.

Effective presentation and communication skills.

Knowledge of Microsoft Word and Excel.

Preferred Qualifications

Experience in customer-oriented or consumer credit financing.

Knowledge of financial aid software.

Minimum Starting Salary

Minimum Starting Salary 55,000

Maximum Starting Salary

Maximum Starting Salary 60,000

Note

Salary is commensurate with qualifications, experience, and skills.

Is this a Union position?

Is this a Union position? No

Posting Number

Posting Number A1125P

Number of Vacancies

Number of Vacancies 1

Start Date

Start Date 08/26/2026f

Posting Date

Posting Date 08/18/2026

Special Instructions

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Often

Repetitive Hand Motion (such as typing)

Repetitive Hand Motion (such as typing) Often

Hearing, Listening, Talking Often

Standing

Standing Seldom

Walking

Walking Seldom

Running

Running Not Required

Bending, Stooping, Kneeling, squatting, Crouching, Crawling

Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required

Climbing stairs Seldom

Climbing ladders

Climbing ladders Not Required

Reaching overhead

Reaching overhead Seldom

Pulling, pushing

Pulling, pushing Not Required

Shoveling

Shoveling Not Required

Lifting – up to 20 pounds

Lifting – up to 20 pounds Seldom

Lifting – up to 50 pounds

Lifting – up to 50 pounds Not Required

Lifting – over 50 pounds Not Required

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents