Senior Department Assistant, Level 5 / Department Associate Level 6

FORDHAM University; New York (NY); On-site; USD 59,000 - 64,000; Full time

Job summary

Fordham University is seeking a Senior Department Assistant to support the Dean’s Office, coordinate events, manage communications, and assist in data reporting for student programs.

The role emphasizes clerical duties, room reservations, document updates, and collaboration with dean’s office staff. Strong organizational skills and discretion are essential, with opportunities for professional growth.

Qualifications

• High School Diploma or Equivalent required.
• One to three years of clerical/secretarial experience or equivalent, preferably in higher education.
• Strong customer service orientation and professional communication.
• MS Office, Google Workspace, and Zoom proficiency; willingness to learn other tools.

Responsibilities

• Supports academic leaders and executive team to ensure efficient operations.
• Compiles data on student-facing systems and helps launch new initiatives.
• Provides clerical and customer service support for the Office of the Dean.

Skills

Superior customer service

Excellent organizational skills

Discretion & confidentiality

Writing ability

Education

High School Diploma or Equivalent

Bachelor’s Degree (preferred)

Tools

Microsoft Office Suite

Google Workspace

Zoom

Job description

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position

Reporting to the Vice Dean of Undergraduate Education and the Senior Associate Dean for Arts and Sciences at Rose Hill, the Senior Department Assistant will provide support in areas including student/faculty events around admissions and yield; all graduation events; and overseeing logistics for student groups such as the Dean’s Council, to be launched at FCLC . The Department Assistant will also support the Assistant Dean of Academic Support at periods in the semester when first and second year student registration create an increased workload. The individual will also support the Director of Student Success, with compiling data on Knack, HEOP , and other student facing systems as well as developing and launching new initiatives such as peer mentoring.

Essential Functions

Level 5

• Supports the academic leaders and provides additional support to executive team members, as directed, to ensure that operations run efficiently.
• Supports the Director of Student Success with compiling data on Knack, HEOP , and other student facing systems as well as developing and launching new initiatives such as peer mentoring.
• Provides clerical and customer service support for the Office of the Dean, including handling initial telephone and email inquiries, greeting visitors, processing mail, scanning and copying, and scheduling appointments.
• Monitors corporate email addresses as assigned, responding to routine inquiries and forwarding complex questions as needed.
• Reserves rooms, orders food and beverages, maintains inventory of supplies for day-to-day operations and for special events.
• Using the Fordham Messaging Platform, drafts and sends emails to large groups.
• Assists in the coordination of scholarship, award, and stipend disbursements.
• Assists with event planning and implementation for all Dean’s Office events, including but not limited to academic orientation, research events, and diploma ceremonies.
• Handles complex mail-merge and document/form updates.
• Takes, edits, circulates, and maintains minutes as requested at meetings including Dean’s Office Staff, College Council, and other committees or task forces convened by the Dean’s Office.

Level 6 Added Essential Responsibilities (Applicable to Internal Candidates who are currently a Level 6)

• Supports management in developing and implementing new processes and programs.
• Executes multi-step processes and coordinates sensitive activities with professionalism.
• Formats and prepares complex documents and manages the distribution of school listservs.
• Ensures data accuracy and integrity by running complex reports and conducting thorough data quality checks.
• Regularly interacts with same-function and cross-functional staff.
• Assists in developing work instructions and procedures and interprets policy within their area of responsibility to perform a variety of tasks to maintain efficient office systems.
• May train same or lower level staff.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities

Not responsible for supervision or oversight of others.

Additional Functions

Serves as support for other areas of the office when other clerical staff are absent.

As directed, updates content for the college’s website.

Required Qualifications: Education and Experience

• High School Diploma or Equivalent Required.
• One to three years of clerical / secretarial experience or equivalent, preferably in higher education.

Required Qualifications: Knowledge and Skills

• Superior customer service orientation; comfortable in interacting with students, faculty, and staff in a professional and efficient manner.
• Strong technical skills using Microsoft Office Suite, Google Workspace (including Calendar and Drive), and Zoom; willingness and interest in training for other software.
• Excellent organizational skills.
• Ability to maintain discretion and confidentiality.
• Mandatory Competency Testing.
• Demonstrated Writing Ability.

Preferred Qualifications

• Bachelor’s Degree
• Experience in developing internal processes and filing systems.

Minimum Biweekly Salary for Level 6 Internal Applicants who meet criteria 2473.65

Maximum Biweekly Salary for Level 6 Internal Applicants who meet criteria 2473.65

Minimum Biweekly Salary for All Others 2269.60

Maximum Biweekly Salary for All Others 2269.60

Union Affiliation

Local 153

Posting Number

C082P

Number of Vacancies

1

Start Date

Posting Date

07/23/2026

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Nearly Continuously

Repetitive Hand Motion (such as typing)

Repetitive Hand Motion (such as typing) Nearly Continuously

Hearing, Listening, Talking Nearly Continuously

Standing

Standing Seldom

Walking

Walking Not Required

Running

Running Not Required

Bending, Stooping, Kneeling, squatting, Crouching, Crawling

Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required

Climbing stairs Not Required

Climbing ladders

Climbing ladders Not Required

Reaching overhead

Reaching overhead Not Required

Pulling, pushing

Pulling, pushing Not Required

Shoveling

Shoveling Not Required

Lifting – up to 20 pounds

Lifting – up to 20 pounds Not Required

Lifting – up to 50 pounds

Lifting – up to 50 pounds Not Required

Lifting – over 50 pounds Not Required

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

Supplemental questions you will be required to answer on the application (No action is needed on this page)

Required fields are indicated with an asterisk (*).

• * Do you have a HS Diploma or equivalent?
  • Yes
  • No
• * Do you have one to three years of clerical / secretarial experience or equivalent, preferably in higher education?
  • yes
  • no