Senior Deltek Vantagepoint Support Analyst (Remote)

Deltek; Herndon (VA); Remoto; USD 59.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) plan with company match

Paid vacation and holidays

Disability coverage

Life insurance

Tuition reimbursement

Descrizione del lavoro

Deltek is seeking a dynamic Senior Accounting Support Services Analyst to join our team. This role provides expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows.

You will collaborate with engineers, product managers, and senior staff to resolve issues efficiently. The ideal candidate brings advanced accounting knowledge, 4+ years in a support role with Deltek ERP solutions, and strong communication skills.

Competenze

• 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions.
• US Citizenship is required for this position.
• Advanced knowledge of accounting principles and practices.
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, both written and verbal.
• Ability to work effectively in a remote, collaborative team environment.
• Experience with AI tools and technology is a plus.
• A proactive and positive attitude, with a willingness to learn and grow within the organization.

Mansioni

• Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows.
• Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs.
• Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently.
• Document all client interactions and solutions in our case tracking system.
• Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint.
• Mentor and assist junior analysts with inquiries and case resolutions.
• Leverage AI tools to enhance support efficiency and effectiveness.

Conoscenze

Deltek Vantagepoint

Accounting knowledge

Problem-solving

Communication skills

Remote teamwork

AI tools usage

Strumenti

Deltek Vantagepoint

Descrizione del lavoro

Deltek is seeking a dynamic Senior Accounting Support Services Analyst to join our team. This role provides expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows.

You will collaborate with engineers, product managers, and senior staff to resolve issues efficiently. The ideal candidate brings advanced accounting knowledge, 4+ years in a support role with Deltek ERP solutions, and strong communication skills.