Remote Deltek Vantagepoint Level 2 Support Specialist

KellyMitchell Group; Troy (MI); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employee-Owned ESOP

401K

Job summary

KellyMitchell Group is seeking two Level 2 Deltek Vantagepoint Help Desk Support Specialists for a 3-month contract-to-hire engagement. Candidates should have hands-on Deltek Vantagepoint or Vision experience supporting internal users and diverse Deltek modules.

This fully remote opportunity targets those with project-based workflow experience, preferably in AEC or finance/accounting contexts. The roles emphasize troubleshooting, training, and knowledge-sharing, with a focus on data integrity,

Qualifications

• 2+ years of direct Deltek Vantagepoint or Deltek Vision support.
• Experience providing Level 2 application support.
• Understanding of project-based workflows within AEC or professional services.
• Experience supporting Deltek modules such as Time & Expense, CRM, PM, Resource Planning, Billing, and Financials.
• Ability to troubleshoot user permissions, role-based security, project setup, and billing terms.
• Ability to investigate Deltek data structures including projects, labor codes, phases, tasks, and custom fields.
• Strong communication to explain issues to nontechnical users.

Responsibilities

• Resolve Level 2 Deltek Vantagepoint issues escalated from Level 1 help desk teams.
• Troubleshoot configuration, workflow, data, access, and permission issues across Deltek modules.
• Support project setup, WBS, labor categories, billing terms, and approvals workflows.
• Provide onboarding and training to project managers, finance and accounting teams, and other users.
• Assist with system administration tasks, data cleanup, and data integrity initiatives.
• Investigate integration issues involving SSO, payroll, financial systems, and data exports.
• Document resolutions, maintain knowledge base articles, and suggest improvements.

Skills

Deltek Vantagepoint

Deltek Vision

L2 help desk

Communication

AEC experience

Job description

KellyMitchell Group is seeking two Level 2 Deltek Vantagepoint Help Desk Support Specialists for a 3-month contract-to-hire engagement. Candidates should have hands-on Deltek Vantagepoint or Vision experience supporting internal users and diverse Deltek modules.

This fully remote opportunity targets those with project-based workflow experience, preferably in AEC or finance/accounting contexts. The roles emphasize troubleshooting, training, and knowledge-sharing, with a focus on data integrity,