Senior Delivery Manager: Strategic Programs & Agile

One Call

Hartford (CT)

Remote

USD 140,000 - 190,000

Full time

9 days ago

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Job summary

One Call seeks a Senior Manager Delivery to lead disciplined agile delivery across enterprise programs. You will translate strategy into executable plans, coach cross-functional teams, and model delivery excellence for the organization.

The role emphasizes end-to-end program delivery, executive communication, and continuous improvement of flow metrics. You will partner with finance, product, and operations to realize ROI and value across the enterprise.

Qualifications

Bachelor's degree or equivalent experience.
10+ years of program/delivery management experience leading complex initiatives.
Proven record of executive-level communication and stakeholder management.
Experience with Agile, Lean and/or Continuous Delivery methodologies.
Healthcare, insurance, or regulated-industry experience preferred.
Agile certifications (PgMP, DASSM, SAFe, SPC, or equivalent).
Experience building or transforming agile program management capability.
Care coordination or claims management domain knowledge.

Responsibilities

Own end-to-end delivery of Tier-1 strategic initiatives with enterprise and C-suite visibility.
Develop and maintain the integrated delivery plan using Disciplined Agile methods; define milestones and dependencies.
Coordinate stakeholder interactions across business, technology, product, and operations; conduct planning, reviews, and retrospectives.
Develop and implement program delivery dashboards and flow metrics; track throughput, cycle time, lead time, WIP, and predictability.
Mentor and coach delivery managers and teams on Disciplined Agile framework and tools to enable a common way of working.