Senior Data Center Tech - Fiber & Optical Transport Lead

Ericsson; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

401(k) matching

Paid vacation

Maternity/Paternity leave

Stock Purchase Plan

Job summary

Ericsson Inc. in Tulsa, Oklahoma is seeking a seasoned Data Center Technician III to lead customer-facing work in data centers and co-locations. You will ensure reliable installation, maintenance, and operation of optical transport and infrastructure, interfacing with customers and vendors to uphold high-quality service.

The ideal candidate has hands-on fiber, testing expertise, and a track record of leadership in fast-paced, high-availability environments, with travel up to 50–100% as needed.

Qualifications

• 3–15 years of experience in data center operations or similar technical environment with direct customer interaction.

Responsibilities

• Conduct daily audits of work in customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or face-to-face, providing clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations across data center optical and transport environments.
• Perform optical testing and troubleshooting using OTDRs, power meters, light sources, VFLs and test sets.
• Deliver services by following MoPs, engineering docs, vendor docs, and network diagrams.
• Read cut sheets and network designs to ensure correct port connections and cable management.

Skills

Data center operations

Fiber optic cabling

Optical testing

Team leadership

Customer interaction

Tools

OTDRs

Power meters

Light sources

Job description

Ericsson Inc. in Tulsa, Oklahoma is seeking a seasoned Data Center Technician III to lead customer-facing work in data centers and co-locations. You will ensure reliable installation, maintenance, and operation of optical transport and infrastructure, interfacing with customers and vendors to uphold high-quality service.

The ideal candidate has hands-on fiber, testing expertise, and a track record of leadership in fast-paced, high-availability environments, with travel up to 50–100% as needed.