Lead Data Center Technician – Optical & Field Services

Ericsson; Tulsa (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Annual bonus opportunity

Job summary

Ericsson Inc. in Tulsa, OK seeks a Data Center Technician III to lead work in customer environments and co-locations, ensuring reliable installation, maintenance, and operation of optical transport and infrastructure.

You will bridge customers and Ericsson vendors, audit quality, and drive high standards across installations, migrations, and remote hands services. The ideal candidate has hands-on fiber experience, optical testing expertise, and a track record of team leadership in fast-paced

Qualifications

• 3–15 years of experience in data center operations or similar technical environments with direct customer interaction.
• Hands-on experience with connectorized fiber optic cabling (single-mode & multi-mode).
• Experience with optical testing and transport troubleshooting.
• Strong written and verbal English for customer-facing communications.

Responsibilities

• Conduct daily audits of work at customer data centers and provide feedback to technicians.
• Interact with customers via ticketing tools or in person, delivering clear reports.
• Assist with fiber installation, decommissioning, break/fix, remediation and migration activities.
• Conduct and/or supervise optical testing using meters, light sources, VFLs, OTDRs.
• Deliver services by executing MoPs, engineering docs, vendor docs, and network diagrams.
• Read cut sheets and network designs to ensure proper port connections and cable management.

Skills

Fiber optic cabling

Team leadership

Customer interaction

Optical testing

English proficiency

Job description

Ericsson Inc. in Tulsa, OK seeks a Data Center Technician III to lead work in customer environments and co-locations, ensuring reliable installation, maintenance, and operation of optical transport and infrastructure.

You will bridge customers and Ericsson vendors, audit quality, and drive high standards across installations, migrations, and remote hands services. The ideal candidate has hands-on fiber experience, optical testing expertise, and a track record of team leadership in fast-paced