Data Center Tech Lead — Optical & Transport

Ericsson; Clinton (IA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ericsson Inc. is seeking a Data Center Technician III to lead work in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport infrastructure.

Based in Council Bluffs, Iowa, you will interface with customers and vendors, supervise installations, migrations, and break/fix activities, and apply your hands-on optical expertise to deliver high-quality, safe, and compliant services.

Qualifications

• Experience in data center operations with direct customer interaction.
• Hands-on fiber optic cabling experience (single-mode/multi-mode).
• Experience with optical testing and transport troubleshooting.
• Leadership experience leading a team.

Responsibilities

• Audit work in customer data centers and provide feedback to 3PP technicians.
• Interface with customers via tickets or in person, providing clear reports and updates.
• Assist with fiber installation, decommissioning, break/fix, migrations across data center optical and transport environments.
• Conduct and/or supervise optical testing with meters, sources, VFLs, OTDRs, test sets.
• Deliver services by following MoPs, engineering docs, vendor docs and network diagrams.
• Read cut sheets and network design docs to ensure correct port connections and cable management.

Skills

Data center ops

Fiber optic cabling

Optical testing

Team leadership

English communication

Documentation with MS Office

Multitasking under pressure

Safety compliance

Tools

Optical power meters

Stabilized light sources

VFLs

OTDRs

Job description

Ericsson Inc. is seeking a Data Center Technician III to lead work in customer data centers and co-locations, ensuring reliable installation, maintenance, and operation of optical transport infrastructure.

Based in Council Bluffs, Iowa, you will interface with customers and vendors, supervise installations, migrations, and break/fix activities, and apply your hands-on optical expertise to deliver high-quality, safe, and compliant services.