Senior Data Center Operations Technician

Oracle; Seattle (WA); On-site; USD 71,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short/long-term disability

401(k) Savings and Investment Plan

Paid time off

Job summary

Oracle in Seattle, WA is seeking a Datacenter Services Operations professional to oversee break/fix, hardware maintenance, network configuration, and continuous improvement in a high-availability data center environment.

Role involves mentoring technicians, validating SOPs/MOPs, and coordinating with cross-functional teams to ensure resiliency and adherence to site rules and security guidelines.

Responsibilities

• Identifies opportunities for others to replace or upgrade server components and main hardware.
• Guides and coaches less experienced technicians on power distribution units and replacement hardware.
• Monitors and assigns work in a ticketing system and mentors technicians to resolve issues within SLAs.

Job description

Oracle in Seattle, WA is seeking a Datacenter Services Operations professional to oversee break/fix, hardware maintenance, network configuration, and continuous improvement in a high-availability data center environment.

Role involves mentoring technicians, validating SOPs/MOPs, and coordinating with cross-functional teams to ensure resiliency and adherence to site rules and security guidelines.