Senior Data Center Support Engineer

Oracle; Saline (MI); On-site; USD 57,500 - 118,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short/long term disability insurance

Life insurance and AD&D

401(k) with company match

Paid time off and vacation

Paid holidays

Job summary

Oracle is seeking a Datacenter Services Operations professional in the United States to identify opportunities to upgrade server components, validate cabling, monitor tickets, mentor technicians, and ensure SOPs/MOPs compliance. The role drives continuous improvement, collaborates with project teams and vendors, and maintains safety, security, and reliability of data center operations.

Responsibilities span hardware maintenance, network configuration, and problem solving within SLAs, with career

Qualifications

• Experience in data center operations and cabling validation.
• Ability to train and coach technicians on hardware maintenance.

Responsibilities

• Identifies opportunities to upgrade server components and advise teams.
• Mentors technicians on best practices for hardware replacement with minimal disruption.
• Monitors and assigns work in ticketing systems to meet SLAs.

Skills

Data center operations

Server hardware maintenance

Ticketing systems

SOP/MOP compliance

Education

Technical associate degree or equivalent

Tools

IT ticketing system

Job description

Oracle is seeking a Datacenter Services Operations professional in the United States to identify opportunities to upgrade server components, validate cabling, monitor tickets, mentor technicians, and ensure SOPs/MOPs compliance. The role drives continuous improvement, collaborates with project teams and vendors, and maintains safety, security, and reliability of data center operations.

Responsibilities span hardware maintenance, network configuration, and problem solving within SLAs, with career