Data Center Support Engineer - Hardware & Network Specialist

Oracle; Anthony, NM (NM); On-site; USD 57,500 - 118,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short term disability

Life insurance and AD&D

401(k) Savings Plan with company match

Paid time off

Job summary

Oracle in the United States is seeking a Datacenter Operations professional to support break/fix, hardware maintenance, and network configuration tasks for data center environments. The role involves mentoring junior technicians, validating cabling and connectivity, and ensuring adherence to SOPs and MOPs for data center change controls.

The candidate will coordinate ticketing workflows, oversee safety/compliance, and collaborate with vendors to meet SLAs while driving continuous improvement

Responsibilities

• Identifies opportunities for others to work with servers and server components to ensure efficient performance for its lifecycle.
• Guides and coaches technicians on power distribution units and replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure.

Job description

Oracle in the United States is seeking a Datacenter Operations professional to support break/fix, hardware maintenance, and network configuration tasks for data center environments. The role involves mentoring junior technicians, validating cabling and connectivity, and ensuring adherence to SOPs and MOPs for data center change controls.

The candidate will coordinate ticketing workflows, oversee safety/compliance, and collaborate with vendors to meet SLAs while driving continuous improvement