Senior Data Center Operations Manager | 24/7 On-Call

Mitchell Martin Inc.; New Jersey; On-site; USD 62,000 - 76,000; Full time

Job summary

Mitchell Martin Inc. in Somerset, NJ, seeks an experienced Technology Management Leader to oversee data center hardware operations across the Americas and drive performance.

The role centers on aligning service delivery with business priorities, managing critical incidents, and providing 24x7 escalation coverage. You will lead senior teams, develop procedures, oversee budgets, and coordinate with vendor partners during emergencies.

Qualifications

• Degree-level education or equivalent experience in a critical operations environment.
• Strong understanding of managed service contracts and vendor performance management.
• Experience managing a sizeable P&L with strong commercial awareness.
• Proven track record in strategic planning and initiative execution.
• Excellent communication and analytical skills with team management experience.

Responsibilities

• Provide senior operational leadership and accountability for IT hardware services.
• Oversee hardware-related changes and incidents from initiation through closure.
• Develop and improve standard operating procedures and technical documentation.
• Maintain oversight of financial management and regulatory compliance.
• Coordinate with vendor partners to resolve incidents during emergencies.

Skills

Vendor management

P&L management

Strategic planning

Communication

Team leadership

Analytical skills

Education

Degree-level education or equivalent experience in a critical operations environment

Job description

Mitchell Martin Inc. in Somerset, NJ, seeks an experienced Technology Management Leader to oversee data center hardware operations across the Americas and drive performance.

The role centers on aligning service delivery with business priorities, managing critical incidents, and providing 24x7 escalation coverage. You will lead senior teams, develop procedures, oversee budgets, and coordinate with vendor partners during emergencies.