Senior Data Center & Cloud Infrastructure Architect

Blue Cross and Blue Shield of North Carolina; South Carolina; Hybrid; USD 107,901 - 172,642; Full time

Benefits offered by this job

Medical, dental and vision coverage

Parental leave and adoption support

Tuition reimbursement

401(k) with employer match

Work-life balance and flexibility

Job summary

Blue Cross and Blue Shield of North Carolina seeks an experienced Infrastructure Engineer to design and deliver complex data center and cloud infrastructure across network, compute, and storage domains. The role emphasizes collaboration with vendors and IT partners to maintain standards and SLAs.

You will drive capacity planning, licensing, and performance tuning, ensuring operational readiness and rapid incident response in a hybrid-flex environment that blends remote work with periodic

Qualifications

• Bachelor's degree or advanced degree.
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Responsibilities

• Independently plan, architect, and deliver complex infrastructure designs supporting network, compute, telephony, platform, middleware, and database solutions.
• Own technology currency, lifecycle management, and capacity planning to ensure infrastructure capabilities consistently meet established SLAs.
• Define and maintain hardware and software performance standards to ensure scalability, resilience and operational excellence.
• Serve as an infrastructure subject matter expert, providing deep technical guidance on emerging technologies and partnering strategically with key technology vendors.
• Lead and contribute to software and hardware licensing, financial planning, and capacity initiatives to ensure efficient adoption and operation of datacenter technologies.
• Proactively consult with IT partners, business stakeholders, and vendors impacted by network and data center infrastructure decisions.
• Execute detailed infrastructure designs for large‑scale and complex initiatives in collaboration with IT stakeholders, service owners and delivery partners.
• Ensure operational readiness through engineering, planning, coordination and execution of performance tuning, system support, incident and problem resolution, installations and upgrades.
• Provide expert‑level guidance and hands‑on consultation during complex production incidents to support rapid resolution and system stability.
• Develop and maintain standardized engineering guidelines, procedures and schedules to streamline solution delivery and improve datacenter operational efficiency.
• Build strong partnerships across the enterprise architecture community to maintain technical roadmaps and contribute to infrastructure strategies and standards.
• Collaborate closely with vendors to ensure delivered infrastructure solutions align with architectural intent and design specifications.
• Present new and emerging technology overviews to IT and enterprise leadership across a variety of leadership forums.
• Mentor and support less experienced engineers by providing technical direction, design guidance and knowledge sharing as needed.

Education

Bachelor's degree or advanced degree

7+ years of experience in related field

Job description

Blue Cross and Blue Shield of North Carolina seeks an experienced Infrastructure Engineer to design and deliver complex data center and cloud infrastructure across network, compute, and storage domains. The role emphasizes collaboration with vendors and IT partners to maintain standards and SLAs.

You will drive capacity planning, licensing, and performance tuning, ensuring operational readiness and rapid incident response in a hybrid-flex environment that blends remote work with periodic