Hybrid-Remote Data Center & Cloud Infrastructure Architect

Blue Cross and Blue Shield of North Carolina; Georgia; Hybrid; USD 107,901 - 172,642; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) match

Tuition reimbursement

Parental leave

Career development

Job summary

Blue Cross and Blue Shield of North Carolina is seeking an experienced infrastructure engineer to design and deliver complex data center solutions across network, compute, telephony, and cloud platforms. You will own lifecycle management, capacity planning, and performance standards to ensure scalable, resilient systems.

The role requires 5+ years in a related field and a bachelor’s degree (or 7+ years without a degree).

Qualifications

• Bachelor's degree or advanced degree.
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Responsibilities

• Independently plan, architect, and deliver complex infrastructure designs supporting network, compute, telephony, platform, middleware, and database solutions.
• Own technology currency, lifecycle management, and capacity planning to ensure infrastructure capabilities consistently meet established SLAs.
• Define and maintain hardware and software performance standards to ensure scalability, resilience and operational excellence.
• Serve as an infrastructure subject matter expert, providing deep technical guidance on emerging technologies and partnering strategically with key technology vendors.
• Lead and contribute to software and hardware licensing, financial planning, and capacity initiatives to ensure efficient adoption and operation of datacenter technologies.
• Proactively consult with IT partners, business stakeholders, and vendors impacted by network and data center infrastructure decisions.
• Execute detailed infrastructure designs for large‑scale and complex initiatives in collaboration with IT stakeholders, service owners and delivery partners.
• Ensure operational readiness through engineering, planning, coordination and execution of performance tuning, system support, incident and problem resolution, installations and upgrades.
• Provide expert‑level guidance and hands‑on consultation during complex production incidents to support rapid resolution and system stability.
• Develop and maintain standardized engineering guidelines, procedures and schedules to streamline solution delivery and improve datacenter operational efficiency.
• Build strong partnerships across the enterprise architecture community to maintain technical roadmaps and contribute to infrastructure strategies and standards.
• Collaborate closely with vendors to ensure delivered infrastructure solutions align with architectural intent and design specifications.
• Present new and emerging technology overviews to IT and enterprise leadership across a variety of leadership forums.
• Mentor and support less experienced engineers by providing technical direction, design guidance and knowledge sharing as needed.

Skills

Data Center Design

Data Center Infrastructure Design

Data Center Networks

Data Center Operations

Data Infrastructure

IT Services

IT Architecture

ITIL

ITSM

Network Infrastructures

Education

Bachelor's degree or advanced degree

Job description

Blue Cross and Blue Shield of North Carolina is seeking an experienced infrastructure engineer to design and deliver complex data center solutions across network, compute, telephony, and cloud platforms. You will own lifecycle management, capacity planning, and performance standards to ensure scalable, resilient systems.

The role requires 5+ years in a related field and a bachelor’s degree (or 7+ years without a degree).