Senior Cybersecurity Customer Success Manager

Todyl; Denver (CO); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA/FSA options

Competitive 401(k)

Flexible PTO

Job summary

A cybersecurity solutions provider in Denver is seeking a Customer Success Manager to manage partner relationships and ensure their success with Todyl's services. Responsibilities include acting as the main contact for partner inquiries, providing technical guidance, and conducting training sessions. Candidates should have 2-4 years of relevant experience, a basic understanding of cybersecurity, and excellent communication skills. This role offers a salary in the range of $80,000-$85,000 with additional benefits including medical coverage and flexible PTO.

Qualifications

• 2-4 years of experience in a technical account management role or similar.
• Basic understanding of Cybersecurity IT infrastructure and software.
• Exposure to network troubleshooting.

Responsibilities

• Build and maintain strong relationships with partners.
• Act as the primary contact for partner inquiries.
• Provide technical guidance for product utilization.
• Conduct product training sessions for partners.

Skills

Technical account management

Customer service

Excellent communication

Problem-solving

Project management

Job description

A cybersecurity solutions provider in Denver is seeking a Customer Success Manager to manage partner relationships and ensure their success with Todyl's services. Responsibilities include acting as the main contact for partner inquiries, providing technical guidance, and conducting training sessions. Candidates should have 2-4 years of relevant experience, a basic understanding of cybersecurity, and excellent communication skills. This role offers a salary in the range of $80,000-$85,000 with additional benefits including medical coverage and flexible PTO.