Senior CX & Process Improvement Consultant (Hybrid)

Hewlett Packard Enterprise; Spring (TX); Hybrid; USD 106,000 - 243,000; Full time

Benefits offered by this job

A competitive salary and award-winning

benefits

Diversity and inclusion

Growth through professional develop

Work-life balance and career support

Job summary

Hewlett Packard Enterprise in Texas seeks a Senior CX & BPI Transformation Leader to guide cross-functional programs, engage senior stakeholders, and define governance structures. This role emphasizes delivering measurable business impact through structured change management and data-driven improvements.

You will drive change initiatives, collaborate across teams, and ensure program readiness while aligning with hybrid work expectations and strategic objectives.

Qualifications

• Bachelor's or Master's degree in Business Management, Engineering or equivalent or Relevant experience supporting cross-functional, strategic or transformation projects.
• Typically, 6+ years of experience supporting transformation and improvement programs.
• Demonstrated experience defining and establish program structure and governance frameworks, KPI measurement, benchmarking, stakeholder management, and fiscal management.

Responsibilities

• Facilitate the definition of business/operations strategy for a focused program, by engaging and influencing senior leaders.
• Support cross-functional transformation projects by identifying opportunities, building solutions, implementing solutions across different teams.
• Apply frameworks and best practices to evaluate the transformation program’s readiness to launch, developing action plans, leading program mobilization efforts, and providing advisory and program management services throughout the life of the program.
• Evaluate and analyze data to support business strategy/operations improvements.
• Re-engineer processes to improve delivery, reduce complexity, reduce waste and incorporate accountability to sustain the change.
• Define and execute change management initiatives in support of strategy and process changes, including stakeholder assessments and communications.
• Foster organization wide collaboration in solving problems.
• Engage and collaborate with senior stakeholders.

Skills

Senior stakeholder engagement

Cross-functional collaboration

Change management

Communication

Strategic thinking

Microsoft Office skills

Education

Bachelor's or Master's degree in Business Management or Engineering

Job description

Hewlett Packard Enterprise in Texas seeks a Senior CX & BPI Transformation Leader to guide cross-functional programs, engage senior stakeholders, and define governance structures. This role emphasizes delivering measurable business impact through structured change management and data-driven improvements.

You will drive change initiatives, collaborate across teams, and ensure program readiness while aligning with hybrid work expectations and strategic objectives.