Senior Customs Brokerage Lead

FedEx; Laredo (TX); Presencial; USD 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Descripción de la vacante

FedEx Logistics is seeking an account administration professional to support customs clearance and brokerage activities. The role emphasizes accurate documentation, effective communication with customers, agents, and brokers, and timely resolution of issues impacting freight release and movement.

The ideal candidate will have knowledge of U.S. Customs regulations, strong problem-solving skills, and the ability to work independently in a high-volume environment.

Formación

• HS Diploma or GED required.
• 2+4? Wait, continuous line is not ideal

Responsabilidades

• Provide impeccable customer service.
• Prepare, analyze, and submit documentation to the appropriate parties (U.S. Customs, agents, clients).
• Anticipate, identify, and resolve problems delaying timely release or movement of freight.
• Maintain relationships with brokers, T&B, and other service providers to ensure service levels.
• Resolve banking and letter of credit problems.
• Advise customers on payment terms and collect on delinquent accounts.

Conocimientos

Excellent communication

Organizational skills

Interpersonal skills

Problem solving

Knowledge of U.S. Customs regulations

Time management

Educación

HS Diploma or GED

Herramientas

MS Office

Outlook

Office equipment

Descripción del empleo

FedEx Logistics is seeking an account administration professional to support customs clearance and brokerage activities. The role emphasizes accurate documentation, effective communication with customers, agents, and brokers, and timely resolution of issues impacting freight release and movement.

The ideal candidate will have knowledge of U.S. Customs regulations, strong problem-solving skills, and the ability to work independently in a high-volume environment.