Senior Customs & Trade Compliance Specialist

FedEx Logistics; City of Tonawanda (NY); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

FedEx Logistics in New York manages coordination of documentation for entry of complex and high-risk shipments, ensuring compliance with US Customs and government requirements. The role emphasizes impeccable customer service and close interaction with customers and agencies to resolve classification and filing tasks.

The position requires knowledge of customs regulations and tariff schedules, with preferred brokerage experience and strong communication skills.

Qualifikationen

• Impeccable customer service experience.
• Strong communication skills, both verbal and written.
• Ability to work with internal teams and government agencies.
• Knowledge of customs regulations and harmonized tariff schedules preferred.

Aufgaben

• Coordinate the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments.
• Provide impeccable customer service.
• Engage with customers regarding commodities requiring specialized processing to reduce risk of penalties.
• Obtain correct classification of goods for customs release from various sources.
• Data entry and processing of import-related documentation for submission to US Customs and PGA's.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing/exporting regulations.
• Work closely with internal staff, FedEx OpCo's, customers and government agencies to deliver high-level service.
• Process agency brokerage shipments.
• Handle remote filings.
• Perform entry reconciliations as needed.
• Ensure all government and organizational policies are followed.
• Follow up on Customs matters and resolve problems.
• Perform entry reviews as needed.
• Perform other duties as assigned.
• Paid training provided.

Kenntnisse

Customer service

Verbal & written communication

Organizational skills

Problem solving

Time management

Independent worker

Multisystem navigation

Tariff/harmonized schedule knowledge

Ausbildung

Associates degree or equivalent preferred

Six months brokerage experience required

One year customer contact experience

Jobbeschreibung

FedEx Logistics in New York manages coordination of documentation for entry of complex and high-risk shipments, ensuring compliance with US Customs and government requirements. The role emphasizes impeccable customer service and close interaction with customers and agencies to resolve classification and filing tasks.

The position requires knowledge of customs regulations and tariff schedules, with preferred brokerage experience and strong communication skills.