Senior Customer Support & Growth Strategist (Remote)

Egreenservices; Norman (OK); Remote; USD 69,000 - 98,000; Full time

Benefits offered by this job

Mentor

Benefits package

Room to grow

Flexible schedule

Job summary

DigitalWave is seeking a senior Customer Support Specialist to join our remote-native Norman, OK team. The role offers $69,000 - $98,000 annually with room to advance on a flexible schedule.

You will create sales collateral, manage campaigns end-to-end, and help reduce churn by addressing at-risk accounts in Norman, OK. If you thrive in data-driven environments and can present ideas to stakeholders at all levels, this is for you.

Qualifications

• Experience in remote-friendly environments.
• Willingness to relocate to Norman, OK or work remotely.
• Data-driven mindset with ability to adjust opinions.
• Strong communication and collaboration with stakeholders.
• Comfort presenting ideas to stakeholders at all levels.

Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward
• Bridge customer satisfaction surveys and report insights for the CMO
• Manage paid search, social, and email programs end to end
• Identify at-risk Norman accounts and win back
• Develop territory plans for Norman, OK
• Analyze why Oklahoma buyers convert and scale it

Skills

Remote work

Humility

Relocation ok

Self-directed

Stakeholder talks

Job description

DigitalWave is seeking a senior Customer Support Specialist to join our remote-native Norman, OK team. The role offers $69,000 - $98,000 annually with room to advance on a flexible schedule.

You will create sales collateral, manage campaigns end-to-end, and help reduce churn by addressing at-risk accounts in Norman, OK. If you thrive in data-driven environments and can present ideas to stakeholders at all levels, this is for you.