Remote Customer Success Specialist — Growth, Mentorship & Impact

Egreenservices; Saint Paul (MN); Remote; USD 70,000 - 104,000; Full time

Benefits offered by this job

Mentorship

Growth plan

Flexible schedule

Job summary

DigitalBridge in Saint Paul is seeking a Customer Success Specialist to turn market noise into yeses, using active listening to hear signals. The role offers a base of $70,000–$104,000 per year, a growth plan, mentorship, and flexible remote scheduling to grow as fast as you do.

You’ll dive into Net Promoter Score funnels, protect accounts from churn, manage paid search, social, and email programs, and craft messaging for sales and marketing buyers, while building collateral that moves prospects

Qualifications

• A teammate's instinct to unblock others before yourself.
• A MN sensibility or genuine curiosity about this market.
• Demonstrated capacity to mentor or support mid-level teammates.
• Demonstrated comfort presenting to mid-level leadership.
• A St. Paul network or the hustle to build one from scratch.
• Solid attention to detail and Net Promoter Score you can pick up on the fly.

Responsibilities

• Dig into Net Promoter Score funnels and fix the step where buyers vanish.
• Spot which St. Paul accounts are about to churn and win them back.
• Manage paid search, social, and email programs end to end.
• Craft compelling messaging tailored to sales marketing buyers and decision-makers.
• Create sales collateral, decks, and proposals that move prospects forward.

Skills

Active Listening

Net Promoter Score

Mentoring

Presentation to leadership

Attention to detail

Team collaboration

Job description

DigitalBridge in Saint Paul is seeking a Customer Success Specialist to turn market noise into yeses, using active listening to hear signals. The role offers a base of $70,000–$104,000 per year, a growth plan, mentorship, and flexible remote scheduling to grow as fast as you do.

You’ll dive into Net Promoter Score funnels, protect accounts from churn, manage paid search, social, and email programs, and craft messaging for sales and marketing buyers, while building collateral that moves prospects