Senior Customer Success & Growth Manager – Indianapolis

Filetwigbay; Indianapolis (IN); On-site; USD 79,000 - 123,000; Full time

Job summary

Shopping Solutions LLC in Indianapolis, IN is seeking a seasoned Customer Success/Sales leader to own end-to-end revenue initiatives. You will forge strong relationships with prospects, qualify opportunities, and drive go-to-market efforts for new product launches in a fast-paced environment.

The role emphasizes upsell, renewals, and strategic partnerships with a focus on protecting accounts in the Indianapolis market.

Qualifications

• 8+ years building expertise in sales marketing
• Ability to own and take on new responsibilities
• Comfort navigating ambiguity when the brief arrives half-written
• Integrity to flag your own mistakes first

Responsibilities

• Build and nurture relationships with prospects across the Indianapolis, IN market
• Qualify hard, so the manager team only chases real money
• Lead autonomy-driven go-to-market efforts for products launching in
• Cultivate referral channels and strategic partnerships in Indianapolis
• Pitch Shopping Solutions LLC at $79,000 - $123,000 value without apologizing for the price
• Coordinate cross-functional launches with creative, product, and operations
• Drive upsell and renewal conversations with existing Shopping Solutions LLC accounts
• Spot which Indianapolis accounts are about to churn and win them back

Skills

Relationship building

Lead qualification

Go-to-market

Upsell

Renewals

Churn prevention

Intercom

Avaya

Ownership

Mentorship

Tools

Intercom

Avaya

Job description

Shopping Solutions LLC in Indianapolis, IN is seeking a seasoned Customer Success/Sales leader to own end-to-end revenue initiatives. You will forge strong relationships with prospects, qualify opportunities, and drive go-to-market efforts for new product launches in a fast-paced environment.

The role emphasizes upsell, renewals, and strategic partnerships with a focus on protecting accounts in the Indianapolis market.