Customer Success Specialist — Growth & Ownership

Shopping Solutions Plus; Indianapolis (IN); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Growth plan

Mentor

Benefits tuned for life beyond the orp

Job summary

Shopping Solutions Plus, based in Indianapolis, is seeking a Customer Success Specialist to help carry a number and a brand forward. The role focuses on understanding buyer behavior in Indiana, addressing price objections, and tracking pipeline performance to leadership each week.

The ideal candidate has 1+ years steering sales/marketing projects end to end, strong storytelling with data, and a bias for action balanced by judgment.

Qualifications

• The instinct to ask "what would change your mind?" before debating.
• A sharp-but-gentle bias toward action, balanced by knowing when to wait.
• Demonstrated ability to manage competing priorities under tight deadlines.
• The judgment to distinguish a fire drill from an actual fire.
• A steady hand when three priorities all claim to be number one.
• Storytelling instincts that turn data into a decision.
• 1 or more years steering sales marketing projects end to end.

Responsibilities

• Keep a finger on competitor pricing across IN
• Decode why IN buyers say yes and double down on it
• Field objections on price the way a junior pro does it
• Track pipeline performance and report results to leadership each week
• Grow Shopping Solutions Plus's performance-driven footprint one earned introduction at a time

Skills

Prioritization under deadlines

Storytelling with data

Sales/marketing project management

Customer success experience

Job description

Shopping Solutions Plus, based in Indianapolis, is seeking a Customer Success Specialist to help carry a number and a brand forward. The role focuses on understanding buyer behavior in Indiana, addressing price objections, and tracking pipeline performance to leadership each week.

The ideal candidate has 1+ years steering sales/marketing projects end to end, strong storytelling with data, and a bias for action balanced by judgment.