Senior Customer Success & Growth Lead - NJ/Remote

Advisory Partners LLC; Jersey City (NJ); Hybrid; USD 122,000 - 161,000; Full time

Job summary

Advisory Partners LLC in Jersey City, NJ is seeking a Senior Customer Service Representative to drive objection handling, co-marketing support, and competitive insights across New Jersey. The role offers a base salary range of $122,000 to $161,000 with ownership opportunities and remote options, reflecting a collaborative, team-driven environment.

Qualified candidates will thrive in a metrics-driven setting, possess strong communication skills, and be ready to relocate if needed.

Qualifications

• Must be self-motivated and able to work independently with minimal oversight.
• Experience working on-site in Jersey City, NJ, or willingness to relocate.
• Excellent written and verbal communication skills.

Responsibilities

• Mine Empathy data for the solutions-focused story that wins the room
• Walk NJ partners through co-marketing they'll say yes to
• Keep a finger on competitor pricing across NJ
• Run experiments on sales marketing messaging and keep only what converts
• Spot which Jersey City accounts are about to churn and win them back
• Sit in on demos and tighten the script after every loss
• Pull the mission-driven case study that closes a stalled Jersey City deal

Skills

Self-motivation

Independent work

Excellent communication

Job description

Advisory Partners LLC in Jersey City, NJ is seeking a Senior Customer Service Representative to drive objection handling, co-marketing support, and competitive insights across New Jersey. The role offers a base salary range of $122,000 to $161,000 with ownership opportunities and remote options, reflecting a collaborative, team-driven environment.

Qualified candidates will thrive in a metrics-driven setting, possess strong communication skills, and be ready to relocate if needed.