Senior Customer Success Engineer — Strategic Tech Accounts

present of AI; San Francisco (CA); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

Momentic is seeking a Senior Customer & Solutions Manager in San Francisco to own strategic technical accounts through rollout and renewal. You’ll work with customers and engineers on testing, CI/CD, and translate usage data into clear executive plans.

You’ll engage with AI‑assisted dashboards and workflows for account tracking, helping customers realise value while the product evolves with real-world feedback. Prior technical account experience is essential.

Qualifications

• Own strategic technical accounts from rollout through renewal.
• Able to read and debug code, and discuss testing/CI/CD with engineers.
• Translate usage numbers into concise plans for executive sponsors.

Responsabilités

• Own strategic technical account relationships from rollout to renewal.
• Talk with engineers about testing and CI/CD; translate usage data into executive plans.
• Build AI-assisted dashboards and workflows for account tracking.

Connaissances

Strategic technical account ownership

Hands-on coding and debugging

Usage data to business cases

AI‑assisted workflow automation

Description du poste

Momentic is seeking a Senior Customer & Solutions Manager in San Francisco to own strategic technical accounts through rollout and renewal. You’ll work with customers and engineers on testing, CI/CD, and translate usage data into clear executive plans.

You’ll engage with AI‑assisted dashboards and workflows for account tracking, helping customers realise value while the product evolves with real-world feedback. Prior technical account experience is essential.