Solutions Engineer: Customer-Focused Technical Advisor

Momentic; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Unlimited PTO

Lunch provided

Job summary

Momentic is hiring a customer-facing Solutions Engineer in San Francisco to help customers evaluate, implement, and maximize Momentic across pre- and post-sales. You will work hands-on with technical problems, demos, and POCs, earning trust through clear explanations and effective follow-through.

The role focuses on onboarding, CI/CD integration, and guiding customers through evaluation to adoption, collaborating with engineering and GTM teams to ensure success.

Qualifications

• 2+ years of software engineering experience.
• Ability to read and write code, debug systems, and reason about APIs and CI/CD pipelines.
• Hands-on experience with CI/CD providers (GitHub Actions, CircleCI, Buildkite, Bitrise).

Responsibilities

• Lead technical discovery and demos with engineers, QA teams, and engineering leaders.
• Own technical POCs with AEs: define success criteria, refine requirements, resolve blockers, and guide decisions.
• Onboard and implement customers from initial test coverage through CI/CD integration.
• Act as a trusted technical advisor, explain product behavior and tradeoffs, recommend testing approaches.
• Manage the technical customer relationship from evaluation to adoption, coordinating with engineering when needed.
• Bring customer feedback and lessons into product and engineering.
• Help build solutions engineering practice with improved demos, onboarding, and troubleshooting.

Skills

Software engineering

CI/CD

Customer-facing

Technical demos

Problem solving

Tools

GitHub Actions

CircleCI

Buildkite

Bitrise

Job description

Momentic is hiring a customer-facing Solutions Engineer in San Francisco to help customers evaluate, implement, and maximize Momentic across pre- and post-sales. You will work hands-on with technical problems, demos, and POCs, earning trust through clear explanations and effective follow-through.

The role focuses on onboarding, CI/CD integration, and guiding customers through evaluation to adoption, collaborating with engineering and GTM teams to ensure success.