Senior Customer Service Specialist - Quotes, Orders & Relationships

Motion; Omaha (NE); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative II in Omaha, NE to respond to customer inquiries, provide quotes, and process orders. The role supports growth by enhancing relationships and driving repeat business while ensuring accuracy in orders and pricing.

Strong communication, negotiation, and computer skills are required. A high school diploma or GED with 3-5 years of related experience is typical for this position, which emphasizes reliability and multi-tasking in a

Qualifications

• Requires a high school diploma or GED with 3-5 years related experience.
• Excellent communication and negotiation skills are essential.
• Ability to manage multiple tasks, enter orders accurately, and support customers.

Responsibilities

• Respond to customer inquiries regarding products, provide quotes, and handle order entry.
• Place customer orders via phone, fax, email, or walk-in; support specific customers as needed.
• Negotiate sale and purchase prices within defined parameters to protect gross profit for Motion Industries.
• Build relationships to drive repeat business and improve order flow and customer satisfaction.
• Assist less experienced representatives and support inventory planning and shipping for orders.

Skills

Reliability

Organization

Attention to detail

Communication

Negotiation

Multi-tasking

Time management

Computer skills

Product knowledge

Education

High school diploma or GED

3-5 years related experience

Job description

Motion Industries is seeking a Customer Service Representative II in Omaha, NE to respond to customer inquiries, provide quotes, and process orders. The role supports growth by enhancing relationships and driving repeat business while ensuring accuracy in orders and pricing.

Strong communication, negotiation, and computer skills are required. A high school diploma or GED with 3-5 years of related experience is typical for this position, which emphasizes reliability and multi-tasking in a