Senior Customer Service Representative

Energy Innovation Corp; West Palm Beach (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

ServiceNow in West Palm Beach, FL seeks a Senior Customer Service Representative in a senior internship role blending Kustomer and churn reduction. The candidate who blends both writes their own ceiling.

The right team-oriented candidate will own outcomes, mentor peers, and earn $85,000 - $125,000 in this senior internship position. We are ServiceNow, a high-trust sales marketing company headquartered in West Palm Beach, FL.

Qualifications

• Adaptability and resilience when facing shifting requirements.
• The reliability that lets a manager stop checking in
• Eagerness to take ownership and run with new responsibilities
• Hands-on sales marketing experience that holds up to follow-up questions
• Curiosity and a continuous drive to sharpen your sales marketing craft
• Senior fluency in Accountability, with Written Communication on your roadmap
• A portfolio that speaks louder than any line on your resume

Responsibilities

• Segment audiences and personalize outreach to lift response rates
• Bridge Written Communication reporting and the story your CMO needs to hear
• Build territory plans that maximize coverage across West Palm Beach, FL
• Hunt for partnership angles no one in West Palm Beach, FL has tried
• Convert webinar attendees into sales marketing demos within 48 hours
• Build the West Palm Beach reference network that closes deals for you
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands

Skills

Adaptability

Resilience

Written Communication

Ownership

Sales marketing experience

Curiosity

Accountability

Job description

The Senior Customer Service Representative role at ServiceNow sits where Kustomer meets Churn Reduction, and the candidate who blends both writes their own ceiling. The right team-oriented candidate will own outcomes, mentor peers, and earn $85,000 - $125,000 in this senior internship position.

Key Responsibilities

• Segment audiences and personalize outreach to lift response rates
• Bridge Written Communication reporting and the story your CMO needs to hear
• Build territory plans that maximize coverage across West Palm Beach, FL
• Hunt for partnership angles no one in West Palm Beach, FL has tried
• Convert webinar attendees into sales marketing demos within 48 hours
• Build the West Palm Beach reference network that closes deals for you
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands

What You'll Bring

• Adaptability and resilience when facing shifting requirements
• The reliability that lets a manager stop checking in
• Eagerness to take ownership and run with new responsibilities
• Hands-on sales marketing experience that holds up to follow-up questions
• Curiosity and a continuous drive to sharpen your sales marketing craft
• Senior fluency in Accountability, with Written Communication on your roadmap
• A portfolio that speaks louder than any line on your resume

We are ServiceNow, a high-trust sales marketing company headquartered in West Palm Beach, FL. We hand new Senior Customer Service Representative hires real ownership early because trust given freely tends to be returned.

Beginning at $85,000 - $125,000, your growth is mentored, your benefits are full, and your hours flex to match life in West Palm Beach, FL.

As recently as today, ServiceNow reopened the doors on this one.

There's a senior role with your name on it at ServiceNow; come claim it.